Risk information, safety rules and conditions of participation

1. Activity information

Wave Academy Surf School, operated by Barbora Ovsikova, offers surf lessons adapted to each participant’s age, experience and abilities. Lessons include instruction and practice on land, an explanation of safety rules and supervised practice in the water.

The activity takes place mainly at Playa La Jaquita and Playa El Salado, El Médano, Tenerife. The specific location, time, duration, final price including taxes, language, number of participants and equipment included are communicated in the lesson information and booking confirmation.

The activity may be adapted, postponed or cancelled because of weather, sea conditions or safety considerations.

2. Risks of surfing

Surfing takes place in a changing natural environment and involves risks that cannot be completely eliminated, even with supervision and safety instructions.

These include falls and impacts with the board, waves or seabed; collisions with other surfers or swimmers; currents, accidental submersion and the risk of drowning; injuries when entering or leaving the water; abrasions and muscle injuries; fatigue, sun exposure, dehydration, heat or cold; contact with marine organisms and unexpected changes in sea or wind conditions.

3. Conditions of participation

Before the lesson, each participant must state whether they can swim and disclose any previous experience of near-drowning or panic in the water, as well as any injury, limitation or health condition relevant to their safety. This information may be shared privately with the instructor.

The school will assess the conditions of participation and may adapt or restrict the activity where necessary for safety reasons.

4. Safety rules and measures

Participants must follow the instructors’ directions, stay within the designated area, respect surfing distances and priority rules, and use the board, leash and protective equipment correctly.

Before entering the water, entry and exit procedures, falling techniques, how to finish a wave, head protection, currents and emergency signals are explained and practised. Do not dive headfirst into the water or deliberately release the board towards other people.

Participants must immediately report fear, pain, fatigue or any difficulty and notify the instructor before leaving the practice area. Other beach users, the natural environment and marine wildlife must be respected.

5. Changing conditions and emergencies

Wave Academy assesses sea and weather conditions before and during the lesson. For safety reasons, it may change the time, location or course of the session, or suspend it. If instructed to return to shore, participants must immediately follow the instructor’s signals and directions.

In the event of an accident or emergency, the activity is stopped, the group is kept safe and assistance is requested by calling 112 where appropriate.

6. Insurance and liability

Wave Academy Surf School has held public liability insurance with Zurich Insurance Europe AG since November 2024, policy no. 00000141791939, renewed annually.

Coverage for the period 25/11/2025–24/11/2026 is €300,000. For the period 25/11/2026–24/11/2027, an increase to €600,000 is recorded as part of the process of adapting to the requirements of Decreto 138/2025 on active tourism in the Canary Islands.

Coverage is governed by the policy’s terms, limits and exclusions. The information provided does not constitute a waiver of participants’ legally recognised rights.

7. Booking, payment and cancellation

Surf lesson bookings do not require advance payment or a deposit. Payment is made in person when the lesson takes place.

Cancellation by the customer does not incur a penalty or cancellation fees. If Wave Academy cancels or postpones a lesson for safety reasons or because of sea conditions, a new date may be agreed subject to availability, at no additional cost.

The features and price of each service are provided before the booking is confirmed. Official complaint forms (hojas de reclamaciones) are available to customers.

8. Participation of minors and confirmation of understanding

Participation by minors requires authorisation from their mother, father or legal guardian. The representative must receive and understand this information before the activity begins.

Before booking or taking part in the activity, the participant, or a minor’s legal guardian, must expressly confirm that they have received, read and understood the information about risks and safety rules and that they undertake to follow the instructors’ directions. The practical safety briefing takes place before entering the water.

Recommended electronic confirmation wording

I have received, read and understood the information about the surfing activity, its risks, safety measures and conditions of participation, and I undertake to follow the instructors’ directions. If I am booking for a minor, I declare that I am their legal guardian and authorise their participation.